Refund and Cancellation Policy
We understand that when you make a purchase, you want clarity and confidence. We genuinely appreciate you choosing Holistic Healing for your health and wellness resources. This website is operated by Holistic Healing, a sub-brand of Iwadigital.
Our Policy on Refunds and Cancellations for Digital E-books
As our product is a digital e-book, which is instantly delivered and accessible upon purchase, we must adhere to a strict policy regarding refunds and cancellations.
1. No Refunds After Purchase
Due to the nature of digital goods, which are instantly downloaded and cannot be returned like physical items, all sales of our e-books are final and non-refundable.
Once your purchase is complete and the e-book has been delivered to your provided email address, we cannot offer a refund or exchange. This policy is in place because:
The product is consumed immediately upon delivery.
There is no way to genuinely “return” the digital file to us.
2. No Cancellations After Purchase
Because our system is designed for instant delivery, the fulfillment process begins immediately after your payment is confirmed. Therefore, we cannot accept requests for cancellation once an order has been placed.
What If There’s an Issue with the File?
We want you to have a perfect experience! While we cannot offer refunds, we absolutely guarantee the quality and accessibility of the file itself.
If you encounter any of the following issues, please contact us immediately:
The download link is not working.
The file is corrupted or unreadable.
You did not receive the e-book within a reasonable time after purchase confirmation (please check your spam folder first).
In these specific instances, we will promptly investigate and send you a working replacement copy of the e-book.
We Are Here to Help
Our primary goal is to support your journey. If you have any questions or concerns about the content before making a purchase, please do not hesitate to reach out. We are happy to clarify details to ensure you are confident in your decision.
Contact Us:
Please direct all inquiries to our support team:
Email: support@holistic-healing.com
Registered Business Name: Iwadigital
Business Address: 3rd Floor, Jaishree Enclave, Ranchi, Jharkhand 834005, India
Thank you for your understanding of this policy. We look forward to being a part of your holistic healing process.